Funeral Director Vacancy
AE Jolliffe & Son Funeral Directors, part of the esteemed Douch Family Funeral Directors, has been serving families in Dorset for over 100 years with compassion and professionalism. We are a family-owned business dedicated to supporting families during their time of loss.
We are seeking a compassionate and empathetic individual to join our team as a Funeral Director. You will arrange funerals, provide support and guidance to our clients, and prioritise their needs. Previous experience as a Funeral Director is required to ensure you can meet our high standards of service. You will join a dedicated, professional team committed to upholding our long-standing reputation for service, trust, value, care, and understanding.
We Are Looking For Someone With:
- Prior experience as a Funeral Director required.
- Excellent organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Strong interpersonal communication skills. A good listener, with a relaxed and positive attitude, with great empathy and understanding of the needs of our clients and those of the team.
- Good computer literacy which includes Outlook, Teams, Excel, Word and our in-house computer system.
- Ability to work autonomously and as part of a team.
- Flexibility to take on various roles and responsibilities.
- Sensitivity and tact in handling emotional situations.
- A valid UK driver’s licence.
- Knowledge of funeral service regulations and legal requirements.
- Willingness to work flexible hours, including evenings and weekends.
Duties To Include:
- Meet with clients to discuss funeral arrangements.
- Arranging transportation and necessary legal documents.
- Coordinate with service providers for seamless funeral services.
- Performing other duties as and when required within the branch to include administrative duties, bearing, driving vehicles, attending first calls, workshop, garage and mortuary duties.
- Collaborate with other members of the team and external suppliers, to ensure all aspects of the funeral process run smoothly, including organising transportation, coffin selection, floral arrangements and catering venues.
- Manage administrative tasks, including completing necessary paperwork and coordinating with other branches.
- Oversee funeral services and ensure they are conducted in a professional and respectful manner.
- Providing the necessary aftercare following the funeral service.
- Providing advice on the types of memorials compliant with local regulations and supplying written estimates for the supplying of such a memorial.
- Ordering memorials from suppliers, making the necessary application to the relevant authorities for permission to erect memorials.
- Assisting with the arrangements for the interment or scattering of ashes.
- To be a member of the ‘On-Call’ Rota, to include 24-hour coverage.
- Providing information on our company pre-paid funeral plans.
- Building relationships within the community.
The successful applicant must be willing to undertake training to become a regulated seller of our Funeral Plan.
This is a full-time, permanent position – 40 hours per week plus on call.
Salary: £27,000 – £29,000 dependant on experience plus ancillary payments.
If you are a caring and compassionate individual, with a passion for helping families through difficult times, we would love to hear from you. Douch Family Funeral Directors offers a competitive salary, benefits package and opportunities for career advancement.
To Apply
Please submit your completed application pack, which includes both the Application Form and the Equal Opportunities Form, along with your most recent copy of your CV to:
Email: [email protected]
Postal Address:
Debbie Brown, Branch Manager
AE Jolliffe & Son
17 Victoria Road
Ferndown
Dorset BH22 9HT
The closing date for receipt of applications is Monday, 1st July 2024.
